Privacy Policy
Last updated: January 2025
1. Introduction
Wraith Group, LLC ("Wraith Group," "we," "us," or "our"), a Delaware limited liability company, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and other information you provide when contacting us or using our services.
- Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and gather analytics data.
3. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide requested services
- Improve and optimize our website and services
- Send administrative information and updates
- Comply with legal obligations and protect our rights
- Analyze usage patterns to enhance user experience
4. Text Message Communications
Wraith Group sends text message updates and responses to clients who are actively engaged with us. These communications may include service updates, appointment reminders, and responses to your inquiries.
Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes. You may opt out of text message communications at any time by replying STOP to any message or by contacting us directly.
5. Information Sharing
We do not sell your personal information. We may share information with:
- Affiliated Entities: Other entities within the Wraith Group ecosystem to provide coordinated services.
- Service Providers: Third parties who assist in operating our website and services, bound by confidentiality obligations.
- Legal Requirements: When required by law, court order, or to protect our legal rights.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Wraith Group, LLC
Email: contact@wraithgroup.com